JustFans - Premium Content Creators SaaS platform

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Version: 1.1.2023

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Quality checked by Sourcecodemart
Future updates
6 Months support

FAQ

General Questions

Q: What does Sourcecodemart specialize in?

A: Our company specializes in selling software needed to develop websites using the CMS WordPress. Our goal is to provide users with the opportunity to get premium products at an affordable price. All products can be used on an unlimited number of websites (domains).

Q: When was SourceCodeMart launched?

A: We launched the project in 2024, and SourceCodeMart has since become one of the most popular websites providing the best digital products for website design on the market. Currently, we offer a collection of more than 1,000+ products from world-famous developers, and our customer base has exceeded 2000! Join us and be part of it!

Q: What kind of products do you offer?

A: You will receive original products from developers at a significantly reduced price. All files are free from ads, viruses, and malicious code. We provide regular updates and direct download links. You will always find something that is not freely available elsewhere!

Q: Do you provide license keys and updates?

A: We do not provide license keys or free updates for the products you download. As we are not the developers of these products, our technical support capabilities are limited. We do not alter the functionality of the products or fix developer bugs.

Q: Where can I read your terms and conditions?

A: You can read our website terms and conditions on this page: Terms and Conditions.

Q: How can I contact support?

A: If you have any questions after reading the FAQ, please create a request to our support service using the ticketing system on our website.

Payment and Download

Q: How do I make a purchase on your website?

A: To make purchases, you must register on this page: My Account. After logging into your account, you can order products from the basket and pay through one of the available payment systems. We support payment via PayPal.

Q: Where can I find information about my account and orders?

A: You can find all necessary information on your account page: My Account.

Q: What is your refund policy?

A: You can find details about our refund policy on this page: Terms and Conditions (Refund Policy).

Q: Why might a refund not be given?

A: Refunds are generally not provided if:

The item is materially similar to the description and preview and works as it should.
You don’t want it after you’ve downloaded it.
The item did not meet your expectations.
You simply change your mind.
You bought an item by mistake.
You do not have sufficient expertise to use the item.
You ask for goodwill.
You can no longer access the item because it has been removed (we advise downloading items as soon as you purchase them to avoid this situation).

Q: Do you support lifetime updates?

A: No, we do not support lifetime updates, even with higher prices. If you need updates for a product you plan to purchase, please contact us. If you buy an older version, carefully check the changelog from the author before purchasing. We do not offer refunds for this reason.

Safety and Guarantees

Q: Are the products on your website original and safe?

A: All products presented on our website are downloaded directly from developer websites and are original. We do not sell any products downloaded from third-party resources.

Q: How can I check the products for safety?

A: We provide open-source software. You can check any product downloaded from our website to ensure it is free from malicious code, viruses, or ads. Use tools such as Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, VirusTotal, or the Aibolit scanner to verify the products.

Q: What are false positives in virus scanning?

A: Some antivirus solutions, particularly Chinese ones like Bkav, Jiangmin, Rising, Cyren, may falsely flag clean files downloaded directly from developers. This is called a false positive. Usually, a detection rate of 1-2 (Chinese) antivirus out of 55 on VirusTotal is considered a false positive. If the detection rate is higher, it may indicate the presence of malicious code or a virus.

License and DMCA

Q: Do you provide licensing or trial/commercial keys?

A: We do not provide any licensing or trial/commercial keys when you purchase digital products from our website.

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Last update22 May 2024
Created22 May 2024
CategoryScripts

JustFans - Premium Content Creators SaaS platform

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